Utility Billing
In cooperation withBilling as a service for Nordic electricity retailers: one cloud service with nothing to install or maintain, instead of systems from several suppliers. It covers the whole chain, from sales file and supplier switching to meter data, invoicing and payment. Disecta's expertise in energy market processes and Svea Billing's billing and payment services come together in one service, with Svea Billing as your supplier and single point of contact.
Supplier switching
Smooth and secure supplier switches
Meter data management
Collection and quality assurance of meter data
Customer management
The whole customer journey in one place
Invoicing
Correct and efficient invoicing of electricity
Payment and debt collection
Secure payment and efficient debt collection
What you get
- One supplier, one point of contact. Svea Billing is your contact through the whole chain. You don't have to coordinate several suppliers and support organisations.
- Less administration. Automated, quality-assured processes mean less manual work and fewer errors.
- Fewer systems. One connected solution instead of several to integrate and maintain.
- The same solution across the Nordics. Shared processes make it easier to grow into more Nordic markets.
From sales file to payment
Utility Billing automates the administration behind electricity retail. It handles the whole flow: the sales file, supplier switches and incoming meter data, through to correct invoicing, payments and financial follow-up. That means fewer manual steps, fewer errors, and better control of the whole customer journey.
Disecta and Svea Billing: two specialists, one service
Utility Billing is a joint offering where Disecta and Svea Billing each bring their specialist expertise.
Disecta handles the electricity retail processes and the energy logic: sales files and customer contracts, supplier switching and the communication with the market's parties, collection and quality assurance of meter data, and the integrations with your existing systems.
Svea Billing handles invoicing, payments, accounts receivable and debt collection. Svea is also who you deal with: Svea sells the service, holds the customer relationship and takes your support cases.
For you it's one service with one supplier. When a case needs Disecta, Svea handles that coordination.
One support deskSvea
One interface for everything
All functionality in Svea's user interface
- Sales data
- Supplier switches
- Meter data
- Invoicing
- Accounts receivable
- Debt collection
Built for business-critical operations
Scalable, secure and built for environments where availability, regulatory compliance and operational reliability matter. A modern cloud architecture and open integrations connect it to your existing systems and let it grow with you. Because you buy a service, development, maintenance and adaptation to new market requirements and regulations are included.
Utility Billing and Disecta Decision
Utility Billing is a separate product from Disecta Decision, but built on the same core platform. Disecta Decision can connect to it as one of its data sources, bringing billing and meter data into the same analysis as your other data and documents.
Contact
Want to know more? Email sales@disecta.com.